Hi Kevin,
Thanks for your post. Please try the following method to manually import the credentials and see if it works.
- Open File Explorer from the taskbar or the Start menu, or press the Windows logo key + E.
- Select This PC from the left pane. Then, on the File Explorer ribbon, select More > Map network drive.
Note: If you don't see Map network drive on the More menu, you can right-click the This PC node in the folder pane and you'll see the command there. 3. In the Drive list, select a drive letter. (Any available letter will do.) 4. In the Folder box, type the path of the folder or computer, or select Browse to find the folder or computer. In the Folder box, type the path of the folder or computer, or select Browse to find the folder or computer. To connect every time you log on to your PC, select the Reconnect at sign-in check box. ** This is the point where you should also choose "Connect using different credentials". Upon clicking Finish in the next step, it will ask you for the username and password to use. 5. Select Finish. Best Regards,
Ian Xue
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