I cannot login into my MS team account

Ani 1 Reputation point
2020-07-31T13:45:46.727+00:00

I had created a personal account and I was part of a teams org via a link. I created an organisation for myself to understand, I did and then I wanted to delete it, I followed the steps and accessed the azure portal. After that when I was no longer part of the org that had sent me the link, and the deactivation of the org that I made, I could no longer login to my account. It further asked me for a subscription to Microsoft 365. I was confused at that point of time, and still have been since then I want to start afresh, and use ms teams from the same email-id.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JimmyYang-MSFT 49,706 Reputation points Microsoft Vendor
    2020-08-03T06:52:15.957+00:00

    Hi Ani!

    How did you delete your Teams organization?

    In my experience, this issue may related to you have canceled the subscription for your account.

    Based on my research, if you delete your Teams free organization, you need to cancel and delete the subscription, so you can go to the Microsoft 365 Admin center to see if you have canceled the subscription. For more details, you can refer to:

    https://support.microsoft.com/en-us/office/delete-your-teams-free-organization-2c28cfcf-3fbf-497c-938f-8815a8f6a6b9#:~:text=To%20get%20started%2C%20you%20need,Teams%2C%20then%20select%20Manage%20org.

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  2. Ani 1 Reputation point
    2020-08-05T05:47:45.037+00:00

    I had an admin account, and it is not recognised anymore. Moreover, when trying to get my admin email address, the following message appeared. 15676-access-denied.png


  3. Ani 1 Reputation point
    2020-08-05T19:28:28.257+00:00

    To answer your first question, yes I join solely as a guest from my laptop.

    Secondly, There aren't any relationships I have with any organisation anymore. The one that I was part of through a link, I asked them to remove me.

    Another org I had created, I followed the steps to delete the org that you had earlier posted in your first reply to my question. Since then, I have been having trouble.