How to fix Microsoft Teams profile photo being blurry?

Question

Hi,

I am trying to update my profile photo in MS Teams and as soon as the photo is uploaded it's blurry. However, the original photo is clear. I have read other articles and I have tried the following:

• adjusting the DPI
• resizing the photo
• updating the photo via the M365 profile (web)
• using MS Teams mobile app to upload photo
• using MS Teams desktop app

I have had no luck at all. Is this a known MS issue and there is no fix? Can someone please assist me with this

Cheers,
Tariq

Answer 1

Hi @Tariq

If you want to upload an image to Teams as your profile photo, the image needs to be smaller than 4MB.

Based on your description, the problem may be that the resolution of the image may be too high to be used as a profile picture. Try uploading that copy as your profile picture or lowering the image resolution to see if it's clearer.

According to feedback from forum users, .png images may be clearer than jpg, please try changing the image format to .png.

********************************************************************************************************* If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. *********************************************************************************************************

Answer 2

Hi,

I am having the same problem, and my photo is also less than 4mb and is saved as png. it's clear but blurry in outlook and teams.