Microsoft Teams
A Microsoft customizable chat-based workspace.
9,294 questions
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completely unacceptable behavior to ignore the privacy settings - I guess this might be violating European laws.
Disable call quality survey after call ends
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IBN
4,356
Reputation points
Hello
Please i need your help on this.
We have a lot of users, that disabled the teams survey option in their setting. But still they are somethings (less, but still sometimes) presented the "how was the call quality" + star rating question at the end of a call.
How do we stop this forever?
Microsoft Teams
{count} votes
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Patrick Henry 101 Reputation points2023-02-21T14:25:03.2+00:00 Can you imagine, how idiotic it would be if Verizon or AT&T bothered you, every 10 calls, or even every 10K calls asking about "call quality"?
STOP! STOP!
LEAVE ME ALONE TO USE YOUR APP. IF CALL QUALITY WAS BAD YOU WOULD HEAR ABOUT IT!
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Patrick Henry 101 Reputation points
2023-02-24T14:25:48.1766667+00:00 "How was the call quality?"
STOP!
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cAstEL® Castellari 5 Reputation points2023-03-22T11:13:05.6966667+00:00 PLEASE STOP HOW WAS THE QUALITY QUESTION
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Patrick Henry 101 Reputation points
2023-04-10T13:34:55.48+00:00 HURR DURR HOW WAS THE CALL QUALITY TODAY?
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Sam Calder 0 Reputation points2023-06-21T05:46:50.2866667+00:00 Deleted <sorry - misread the question>
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Cristian Ceobanu 0 Reputation points2023-07-17T12:50:54.5+00:00 Same request!
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Chuck Welch 0 Reputation points2023-07-26T17:59:03.2466667+00:00 If enough people would click 1 star evertime it popped up, it would skew the data making the survey useless to Microsoft. I click 1 star everytime
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Elise Mellor 0 Reputation points2023-08-09T01:03:40.0933333+00:00 "How was the call quality?"
One star.
"Why?"
Could have been an email. -
Patrick Henry 101 Reputation points
2023-08-22T13:45:09.49+00:00 Imagine if the phone on your desk was so insecure and idiotic, that after every phone call, it sent this to your printer?
HOW WAS THE CALL QUALITY HURR DURR?
HOW WAS THE CALL QUALITY HURR DURR?
HOW WAS THE CALL QUALITY HURR DURR?
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Gavin Harrington | Pensar IT 5 Reputation points2023-09-20T11:10:40.1933333+00:00 I am growing so sick of these feedback nags, I have progressed from always providing the lowest rating with a polite comment on the unwanted feedback nag, to a one-star rating with profanity.
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Colin Campbell 0 Reputation points2024-03-12T13:55:43.21+00:00 Like a needy girlfriend, Teams keeps begging to know how she is doing... I'd rather just let it know when it sux.
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Het Shah 6 Reputation points2024-03-21T05:45:48.9366667+00:00 Hello,
Try the policy below to turn of Teams feedback and surveys to see if that helps
https://learn.microsoft.com/en-us/powershell/module/teams/new-csteamsfeedbackpolicy?view=teams-ps
Create new Teams feedback policy
“New-CsTeamsFeedbackPolicy -identity "New Hire Feedback Policy" -userInitiatedMode disabled -receiveSurveysMode disabled”
Assign policy to a user:
“Grant-CsTeamsFeedbackPolicy -Identity user1@contoso.com -PolicyName "New Hire Feedback Policy"“
Let me know if that works by upvoting this comment.
Thank you.
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Patrick Henry 101 Reputation points
2024-05-21T19:11:08.2066667+00:00 This might be fixed. I haven't gotten the prompt recently.
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12 answers
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JimmyYang-MSFT 49,541 Reputation points Microsoft Vendor2022-06-24T07:08:49.303+00:00 Hi @IBN
There is currently no way to disable the call quality feedback pop-up on Microsoft Teams.In this case, we recommend you that please vote for it in Teams UserVoice. . Microsoft will always focus on customer’s feedback and experience. Some new features would be added to the services based on customers' feedback in the future, and your good ideas will be very helpful for them to improve the service.
Your time, understanding and cooperation will be highly appreciated.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
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JimmyYang-MSFT 49,541 Reputation points Microsoft Vendor
2022-07-11T15:45:46.903+00:00 It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back. -
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Lyndon Gingerich 0 Reputation points2023-03-15T13:26:43.46+00:00 When I click the "UserVoice" link to upvote the issue, I get this message:
Something's missing... It seems the page you're looking for doesn't exist, or you don't have permission to view it. Error code: 404Tracking ID: cc707415-7766-4c8e-83b8-14245bd81293 Go to the home page
I am opening it in a private window, but I logged in in that window first.
Are you sure the link still works? I've seen plenty of broken Microsoft feedback links before, but this post is under a year old.
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Lyndon Gingerich 0 Reputation points
2023-03-15T13:32:12.08+00:00 I did find these related issues, though.
https://feedbackportal.microsoft.com/feedback/idea/1831ecd1-e6dd-ec11-a81b-000d3a03dba2
https://feedbackportal.microsoft.com/feedback/idea/073ddf42-0465-ed11-a81b-000d3a7dd78c
https://feedbackportal.microsoft.com/feedback/idea/b74047a8-7222-ed11-a81b-6045bd864d4f
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David Renneret CP 0 Reputation points2023-09-05T08:49:38.85+00:00 When I see this message I enter completely wrong feedback about the call. For example saying it was terrible if it was good etc. This is f*** unbelievable MS behaviour.
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Jonathan Sackett 5 Reputation points2023-01-25T17:13:07.69+00:00 I set options to stop receiving call quality survey, but I still get them. It's not every time, but it is unwanted.
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Anthony Hollingsworth 5 Reputation points2023-01-30T14:27:49.5+00:00 Please allow the call quality prompt to be disabled, its incredibly annoying
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Marsh, Tab 0 Reputation points2023-06-15T14:09:05.7433333+00:00 Oh yes, it IS possible. Microsoft can put a check box for "don't ask again"! I don't understand why they don't really want to listen. Like changing the Start menu and many other VERY minor issues that they could fix.
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Holger Bunkradt 16 Reputation points2022-06-23T10:33:40.57+00:00 Hi, this it not possible for calling.
It is only possible to configure the User feedback behavior with new-csteamsfeedbackpolicy.
https://learn.microsoft.com/en-us/powershell/module/skype/new-csteamsfeedbackpolicy?view=skype-ps
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IBN 4,356 Reputation points
2022-06-23T12:32:58.237+00:00 If i may ask does the feedbackpolicy also contains the call quality survey?
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Holger Bunkradt 16 Reputation points
2022-06-23T12:47:44.63+00:00 No, that is the problem. In Skype onPrem it was possible to disable this rating.
I hope Microsoft will also implement this, because I have some customer who request this.
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