Note
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Access to this page requires authorization. You can try changing directories.
Announcements allow you to create, manage, and schedule time-sensitive messages for the SharePoint app in Teams to users in your organization. Use this web part to create and then display announcements. Typically, you add this web part to the top section of the home site's homepage for visibility.
Note
Only email-enabled security groups are supported.
You must have edit permissions or higher for your organization’s SharePoint home site to author and manage announcements.
When to use announcements
Announcements are the best way to communicate targeted, time-sensitive information for the SharePoint app in Teams. Some examples include:
To remind users of a specific role about upcoming deadlines, like time sheets, application deadlines, and more.
To share details about open enrollment benefits with a link to your organization’s Human Resources website.
To send a specific call to action for new users, such as reminders of required security trainings, morale events, and more.
Important
For emergencies such as a safety hazard, use multiple modes of communication.
Best practices for using and writing announcements
Announcements aren't designed for life-threatening emergencies.
Keep messages short with a clear call to action. Provide a link to more information for more complex topics.
Use audience targeting to specify which audiences need to receive the announcement to ensure the highest engagement possible.
Use announcements sparingly so that users understand their importance. Sending them too frequently can cause users to disregard the notifications.
Allow users to dismiss announcements for less-urgent topics or when there are several high priority announcements active at the same time.
The delivery time increases with the size of the targeted audience. Sending an announcement to a group of 50 users might take a few minutes but sending one to 100,000 users can take several hours.
Manage announcements from the Announcements web part
You can view, create, and manage all announcements (active, scheduled, drafts, and expired) from the Announcements web part on your SharePoint home site.
Create a new announcement
When you create a new announcement, you can choose up to 10 audiences to send it to, set an expiration date, schedule a future send date, provide a link for more information, and allow users to dismiss the announcement.
From the Announcement page, select + New Announcement.
Note
You can also create a new announcement from your SharePoint home site. Select + New, and then select Announcement to start creating your announcement.
Add a title and message.
Select up to 10 audiences to distribute the announcement to. Audiences can be Microsoft Entra groups, Microsoft 365 Groups, or Microsoft Entra dynamic groups.
To schedule the message, enable Scheduling and enter the date and time the announcement should be set. Scheduling is off by default and the scheduling date and time fields only display if scheduling is enabled.
Select an end date and time (up to two weeks from posting) for the announcement to expire. Expired announcements won't display to users.
Note
At any time while creating your announcement, select Save as draft to save the announcement as a draft and work on it later from the announcement page.
Under More options, add a link to more information. Enter a URL and label for the link.
Select Next to review the details of your announcement.
Select Send announcement when you're ready to send.
If you schedule the announcement for a future date, Send announcement becomes Schedule announcement.
Note
After you send an announcement, you can still edit the message details and end date.
Edit an active, scheduled, or draft announcement
Access the Announcements web part.
Select the pencil icon next to the announcement you want to edit.
Make any desired changes in the Announcement details, and then select Next.
Choose to send, schedule, or save as draft to apply your edits.
Delete an announcement
Access the Announcements web part.
Select the trashcan icon next to the announcement you want to delete.
Note
Deleted announcements can't be recovered.
When prompted, choose Yes, delete.
If the announcement was active, users can't view it, but it might still be accessible through a Teams notification.
How announcements display on mobile and tablet devices
In the Teams mobile app: Users get a Teams notification displayed on the lock screen of their mobile device alerting them of a new announcement. (Teams notifications must be enabled by the user).
Users can also see the announcement appear under the Activity tab in Microsoft Teams. Selecting the announcement opens it in the SharePoint app in Teams on mobile.
From the SharePoint app in Teams mobile: Announcements display at the top of the SharePoint app in Teams mobile experience.
How announcements display on desktop
When users access their SharePoint app in Teams experience through SharePoint, Microsoft Teams, or the Viva Home suite, announcements display above the news spotlight.
When in Microsoft Teams, the announcement also appears in the Activity tab. Selecting the announcement opens it within the SharePoint app in Teams experience.
Announcements for frontline workers
The following section covers topics related to sending announcements to frontline workers. Learn how to:
Use @mentions in a Teams channel to send an announcement to the SharePoint app in Teams to frontline workers.
Target announcements to frontline workers based on job attributes (location, title, and more).
Map frontline attributes to workers.
Enable regional filtering.
Filter announcements based on frontline worker attributes.
Note
If you have authentication issues, disable the Limited-access user permission lockdown mode under site collection features from your SharePoint site. Learn more in Enable or disable site collection features.
Vanity domains aren't supported. Contact your organization's support team for more information.
An update to an existing Teams Channel announcement doesn't display in the SharePoint app in Teams. Users need to follow the link from the original announcement in the SharePoint app in Teams to view the Teams Channel announcement.
Teams Channel announcements that you delete and then undo show as unread.
Target announcements to frontline audiences based on department, location, and job title
Managers can send targeted announcements based on a user’s department, location, and job title to frontline workers on a time-sensitive basis by using regional filtering.
Before turning on regional filtering, set up Dynamic Teams at Scale (DTAS) and your organization's hierarchy within the Teams admin center so the proper information is available to filter.
Note
Set up DTAS and your hierarchy configuration before using this feature to avoid users receiving an error.
After configuring DTAS and your hierarchy, turn on regional filtering in the SharePoint app in Teams.
Map frontline attributes in the admin center
You need to complete some preliminary configuration before you can enable regional filtering in the SharePoint app in Teams.
First, your organization needs to set up DTAS within the Teams admin center.
If DTAS is set up for your organization, you need to set up your frontline operational hierarchy through a CSV file uploaded to the Teams admin center. The CSV file enables you to map your organization’s structure of frontline teams and locations to a hierarchy.
After the hierarchy is in place, you'll be able to map your frontline attributes to the Microsoft Entra ID attributes that represent your organization’s departments and job titles.
Your final step is to enable regional filtering in the SharePoint app in Teams.
Learn more in Deploy frontline teams with flexible membership.
Get started creating your CSV hierarchy file
In the left navigation of the Teams admin center, choose Teams > Manage frontline teams.
Go to the Operational hierarchy tab.
Choose Get Started. The Operational hierarchy pane opens, and from here, you can upload your hierarchy CSV file or download a CSV template to create one.
Select Download the CSV template to create your file.
After creating the file, return to the Operational hierarchy tab.
Choose Get Started and upload your CSV file.
Learn more in Deploy your frontline operational hierarchy.
Map frontline attributes
Map your attributes on the Map frontline attributes page of the deploy frontline dynamic teams experience. Select the Microsoft Entra attribute for Department and Job title that best represents the departments and job titles in your organization. You can map one or both attributes.
Learn more in Set up targeted communications for your frontline.
Enable regional filtering
After you configure the DTAS and hierarchy service in Microsoft Teams, enable Regional filtering within the Announcements page in the SharePoint app in Teams (or from your SharePoint home site).
To enable from the SharePoint app in Teams:
After accessing the announcements page, select Settings in the upper-right corner of the page.
In the Settings pane, select the toggle to enable Regional filtering.
Select Save to save your changes.
To enable from a SharePoint home site:
After accessing the announcements page, select Settings in the upper-right corner of the page.
In the Settings pane, select the toggle to enable Regional filtering.
Select Save to save your changes.
Filter announcement by frontline worker properties
After location, department, and role values are set up in Microsoft Teams, and regional filtering is enabled in Viva Connections, owners and members see options to filter their announcement based on the new set of frontline worker properties created in Microsoft Teams.
To create an announcement filtered by frontline worker properties, follow the same steps for up to selecting your audience:
Select Filter by property.
Select from three properties to enable announcement filtering based on the following variables:
Location: enter a location in the text field to filter down based on available choices or select the drop-down arrows to choose multiple locations from a list of available options. You can select up to 10 locations.
Department: enter a department in the text field to filter down based on available choices or select the drop-down arrows to choose multiple departments from a list of available options.
Job title: enter a job title in the text field to filter down based on available choices, or select the drop-down arrows to choose multiple job titles from a list of available options.
Continue creating your announcement until you're ready to send.
