the help command isn't available. Your organization's administrator turned off the service required to use this feature.

Anonymous
2025-06-19T13:05:25+00:00

I am the administrator of my office products and this error never occurred - all of a sudden I am seeing this "in Word or Excel and go to Help, it tells me the command isn't available. Your organization's administrator turned off the service required to use this feature."

Microsoft 365 and Office | Word | For home | Other

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DaveM121 929.6K Reputation points Independent Advisor
2025-06-19T13:44:20+00:00

Hi, I am Dave, I will help you with this.

Open Word.

Go to File - Options,

Select General on the left.

On the right, click the Privacy settings button, enable this setting 'Enable optional connected experiences'.

Save that setting and restart Word.

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