The remove background feature for pictures is not working correctly, help?

Anonymous
2025-04-08T15:39:05+00:00

When I try to remove the background from a picture in PPT version 16.95.4 on a Mac w/ a 365 enterprise license. It does the usual automatic suggestion of what to remove, but the tool bar along the top changes into "Slide Show", and even when I click format picture again, the option to mark what you want to keep and what you to remove is no longer available. Is this a known issue? Is it related to the update?

Microsoft 365 and Office | PowerPoint | For business | MacOS

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John Korchok 236K Reputation points Volunteer Moderator
2025-04-08T16:34:35+00:00

I can't reproduce that effect. in 16.95.4. I see the Ribbon collapse to the choices of
Background Removal Slide Show View Picture Formatbut Background Removal remains the active tab.

Try creating a new user account in System Settings>Users & Groups. Then sign into that account and see if the problem persists.

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