Microsoft 365 Family Subscribtion. Outlook and OneDrive both out of storage.

Anonymous
2025-04-14T18:10:58+00:00

My husband's Microsoft 365 Family Subscription just renewed on 4/10/25. He is having no issues, however both my Outlook and OneDrive say they are out of storage. I tried using the join link, but it said I've already joined.

I can't send email. This is unacceptable!



Microsoft 365 and Office | Install, redeem, activate | For home | Other

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EmilyS726 275.5K Reputation points Independent Advisor
2025-04-14T19:07:53+00:00

Hello.

A lot of people are reporting this issue during the last few days. Microsoft had some issue affecting 365 family last week and looks like this is due to some lingering issue.

I had some success helping other users by doing the following:

Ask the plan owner to remove you from the share, and then reshare with you. That seems to work for some users I helped. Give it a try and see if it works.

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  1. Anonymous
    2025-04-14T19:24:35+00:00

    Thank you. That worked.

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