Robux gift card stuck at progressing

Question

Robux gift card stuck at progressing

Soup e 30

Hello,

it’s been over 24 hours that I ordered my 400 Robux giftcard from 6000 bing points I earned. Usually I get the code within a few mins, instantly or within a few hours. This has never happened before. Can someone help me solve this matter?

Princess Vinas 0 Reputation points

2026-03-15T13:30:43.05+00:00

it's been 2weeks still 400 robux aren't stocking yet what happened?

Answer accepted by question author

Darhyl Amizola 49,925 Independent Advisor

Hey there! Nice to meet you!

Usually, you will receive the email confirmation for your redeemed reward points within 24 hours.

Please try signing out and re-signing in to your Rewards account and confirm your redeemed Robux gift card on your Rewards account's order history through the link below:

https://rewards.bing.com/redeem/orderhistory?form=dash_2

You can also get the code from there by selecting the "Get Code" option.

Also, please click the option "Resend" to get another copy of the confirmation from your Reward Order History.

If the issue persists after 24 hours, I highly recommend you reach out directly to Microsoft Rewards Support for further assistance, as they have the tools and resources to properly investigate this case:

https://rewards.bing.com/support

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,

Darhyl

Soup e 30 Reputation points

2025-07-23T12:12:19.45+00:00

Okay thanks. I’ll update if I receive it

1 additional answer

Your answer

Princess Vinas 0 Reputation points

2026-03-15T13:30:43.05+00:00

it's been 2weeks still 400 robux aren't stocking yet what happened?
Soup e 30 Reputation points

2025-07-23T12:12:19.45+00:00

Okay thanks. I’ll update if I receive it

Answer 1

bri 0

Hello so ive been in this situation right now and ive been waiting for almost a week now, for my 400 robux i sent countless emails about my order being stuck and ive had no response someone help me please

Soup e 30 Reputation points

2025-08-03T21:23:34.3633333+00:00

Hi there.

I contacted support. It took some time but I gave them my order ID and they looked into my matter. They refunded my points and I finally got it. You should wait for the support team to help even though it might take a while. I don’t see any other ways that’d be more helpful
Jennifer Foster 0 Reputation points

2025-09-28T09:51:34.3366667+00:00

I had just on 20,000 points to redeem. Redeemed most of them for roblox credits my grandson loves the game and was very excited I thought it would take 24 hours - it's now over a week, no email confirmation that I have redeemed points although it shows they've been redeemed on the page where you redeem them. I've tried phoning, the non-human wants to know what your issue is - i explain it the non-human doesn't understand and hangs up. I am so over trying to get support. I'm don't know how to get support - this is my last resort. I am in my 70s and I think it is disgraceful seniors are not catered for in support. Microsoft support phone line hanging up on me is nothing short of a disgrace even though it is a non-human, where are all the workers, where have they gone? It is shocking. My great grandson asks me every day and I have to say no I haven't received the digital card yet. Apple support is second to none, Microsoft could definitely take a leaf out of their book - their support is superior. I cannot find any help, or maybe seniors like me are not supposed to be using Microsoft software. Who knows - shocking customer service so far.