startup repair couldnt repair your PC logfiles\srt\srttrail.txt, how to fix?

Ash Catchem 20 Reputation points
2025-07-27T12:22:16.5466667+00:00

I've tried everything I can but i couldn't boot up to my laptop all of a sudden, when i press power, it immediately goes into "preparing automatic repair" and when i click on startup repair, it shows log file Windows\System32\Logfiles\Srt\SrtTrail.txt ,

things ive tried:

  1. chkdsk command prompt (not doing anything)
  2. reinstalling windows and keeping all files (windows couldnt complete it)
  3. system restore ( i dont have any system restore points)
  4. uninstall windows update (windows cant uninstall windows feature update

to better understand my situation:

i recently upgraded my laptop and changed the ssd, and added an additional 8gb ram stick

my laptop is a msi gv62 8rd

i have a hunch but i dont know what to do with it, when i installed my windows 11 to my new ssd, i noticed i couldnt use my touchpad and i have problems with my synaptics driver, its not showing up anywhere and i do not know how to install the drivers since my manufacturers website only shows support for windows 10 drivers. maybe thats the reason behind my BSOD, please help me

Windows for home | Windows 11 | Devices and drivers
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Answer accepted by question author
DaveM121 929.6K Reputation points Independent Advisor
2025-07-29T07:12:00.1266667+00:00

Try this method to backup your files if none of the recovery options are working for you.

Open Command Prompt. then just type notepad.exe and press Enter.

Notepad should open.

Select File - Open.

You should then be able to use the Open File dialog like a small File Explorer window to copy out your files and folders to a USB drive to make a safe copy of your data.

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6 additional answers

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  1. DaveM121 929.6K Reputation points Independent Advisor
    2025-07-29T06:55:03.13+00:00

    UEFI and BIOS are the same, Windows 11 requires BIOS to be set to UEFI Mode, not legacy BIOS Mode.

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  2. DaveM121 929.6K Reputation points Independent Advisor
    2025-07-29T06:59:50.68+00:00

    That is the correct option to select to boot from the USB

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  3. DaveM121 929.6K Reputation points Independent Advisor
    2025-07-29T06:47:06.0866667+00:00

    If none of the options available in the recovery environment are resolving the problem, really the only option remaining would be to clean install Windows from the bootable USB, do you have a backup of your files, or use a cloud service like OneDrive to sync your files online.

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  4. DaveM121 929.6K Reputation points Independent Advisor
    2025-07-27T12:59:27.12+00:00

    The Synaptics touchpad drivers are not causing that blue screen error, it is a corrupt system that is the underlying cause and when you get the boot problem resolved, it is safe to install the Windows 10 Synaptics Touchpad drivers into Windows 11.

    If all recovery options in the recovery environment are failing, then you will need to create a bootable Windows 11 USB on another working PC and boot your PC from that, then rather than installing Windows 11, select ‘Repair this Computer’ that will give you access to the Recovery Environment from there

    In the recovery Environment on the USB, try each available recovery option.

    Click this link:  https://www.microsoft.com/software-download/windows11

    to download the Media Creation Tool to create the bootable USB.

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS)

     

     

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