Phone Link stopped working a few days ago.

Michelle Mahler 25 Reputation points
2025-07-29T18:27:34.53+00:00

A few days ago Phone link stopped working on my Desktop. It will not open. Constant crashes.

Says not responding. The attached image comes up. Sometimes a new box comes up about reporting the problem. Then it says its restarting.... but if I restart it..same think. Phone link stopped working box.Screenshot 2025-07-29 112400.jpg

Windows for home | Windows 11 | Apps
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Answer accepted by question author
John DeV 169.6K Reputation points Independent Advisor
2025-07-29T19:01:51.29+00:00

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, rest assured, I'm going to do my best to help you.

Please let me know if you have tried the methods below.

  • Update Phone Link app

Open Microsoft Store then click Downloads

Update Phone Link app or click Update all

  • Reset the Phone Link app

Press Start then search Phone Link

Right click it then select App settings

Click Termine > Repair > Reset

Restart your computer

  • Reinstall Phone Link app via PowerShell.

Press Windows key+X then select PowerShell (Admin)

Copy and paste the command below then press Enter

get-appxpackage Microsoft.YourPhone | remove-appxpackage

After that, please try the methods below to reinstall Phone Link app.

Open Microsoft Store then search Phone Link app

Click Install

Or try this to install Phone Link app via PowerShell.

Press Windows key + X

Click and Run Windows PowerShell (Admin)

At the command prompt, copy-paste the following then hit Enter:

Get-AppXPackage Microsoft.YourPhone -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed.

Kind regards,

John DeV

Independent Advisor

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  1. Michelle Mahler 25 Reputation points
    2025-07-29T21:00:43.1+00:00

    Thank-you! This solved the problem.

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