Moved country

Question

Moved country

Luciana Simoni in Balboni 20

I moved country and can't link my subscription to my current country bank account. I have changed my region on settings - loaded the new card, but payment defaults to old country - it doesn't show as a selection. How do I migrate my subscription to my new bank account/card

0 comments

Answer accepted by question author

0 additional answers

Your answer

Answer 1

Darhyl Amizola 49,930 Independent Advisor

Hey there! Nice to meet you!

To answer your inquiry, you will have to wait for the subscription to expire first or cancel it manually, then purchase a new subscription using the new payment method region.

According to the official Microsoft website: https://support.microsoft.com/account-billing/how-to-change-your-microsoft-account-name-or-address-917b1d70-5915-d04e-243a-a618f96ef1d5

"If you change your billing address, it will only be applied to new purchases. Any purchase in the past or any current active subscription will continue to display the previous billing address. If you need to change the billing address for an active subscription, you'll need to first cancel the subscription, change your billing address, and then repurchase the subscription."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best regards,

Darhyl

Luciana Simoni in Balboni 20 Reputation points

2025-07-30T17:52:03.4866667+00:00

I will need to wait till end August to see if this works.

Thanks