Camera is not working

Pranay Gadasu 30 Reputation points
2025-08-04T08:34:31.7266667+00:00

The camera in my laptop is not working not the hardware issue but the software is not the camera app and it's not working for any google sites too. i need it to be done asap i cannot make a request for warrenty or something like that as it takes weeks of time to the work to be done if it's a software issue i can do it myself with the proper process can anyone help me out on this.
problem : 1 camera is not running(it's struck not even showing any error)
2 no any other camera devices are installed in my device
3 when i want to use the camera for google (exams and assessments) it is showing camera cannot be accessed.
4 I've done all methods terminated the process, reset camera, restarted the laptop, reinstalled the camera but still the same error.
5 while i'm trying all these methods the camera was working for a short period of time like a day or two but again the issue is repeating.

Windows for home | Windows 11 | Devices and drivers
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Answer accepted by question author
Jonathan Deives 79,730 Reputation points Independent Advisor
2025-08-04T19:55:11.3133333+00:00

Hello.

Some laptop models have a camera on/off key, usually between F1 and F12 that must be pressed together with the FN key, or a protective cover on the camera. Check to see if your model has one of these.

Also click on start menu and type Device Manager
Expand Cameras > Right click on your camera > Uninstall.
Restart the device to reinstall the camera device and see if the issue persists.

If it persists, click on start menu and type msinfo32
Open System Information
Take a screenshot and post it here please.

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  1. Joey 0 Reputation points
    2025-08-18T05:49:07.14+00:00

    User's image my camera is not working, i can see the sensor activating but my camera is not working, cannot use for facial recognition too. any advice? please help, thank you!

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