not receiving some mails

Nuria Sánchez Caro 20 Reputation points
2025-08-08T10:40:47.7433333+00:00

The server is returning the emails that are sent to my account from certain sender

Outlook | Web | Outlook.com | Email
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Answer accepted by question author
Chen1018 13,875 Reputation points Independent Advisor
2025-08-08T11:19:25.44+00:00

Hi there,

I'm Cherrelyn, and I'm here to help.

Please check your blocked senders list, rules, and junk settings it could due to a filter, block, or even a misconfigured rule on your end. If everything looks fine, your mail provider’s support team might need to review the logs to see why it’s being rejected.

I hope this will help and if you have any question please feel free to ask.

Warm regards,

Cherrelyn

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