can no longer send bulk emails

Question

can no longer send bulk emails

Pirongia Enviro 20

Why can I no longer send a bulk email to our members?

We are a volunteer group and send out newsletters and info to people whom have given us their email address for this purpose.

I used to be able to send to at least 105 addresses at once, now it is only about 20??

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Answer 1

Jeronimo Fuerte 47,705 Independent Advisor

Hi! To help protect against abuse by spammers, Outlook.com limits the number of email messages that you can send in a single day, as well as the number of recipients for a single message.

If you recently created a new Outlook.com account, or your emails are often mark as spam, a low sending quota is a temporary restriction which is upgraded to the maximum limit as soon as you establish credibility in the system.

Pirongia Enviro 20 Reputation points

2025-08-17T00:21:52.8633333+00:00

Not a new account. Was set up in 2014, although a name change for the group meant an alias was made to match the new name. This has started happening this month - how long is this temporary restriction? How do we establish credibility?
Jeronimo Fuerte 47,705 Reputation points Independent Advisor

2025-08-17T18:47:27.08+00:00

As i mentioned, this also could be the result of your emails being mark as spam, the fact that you change the alias, is another possibility, the time is uncertain, will depend on how many emails you send and that those are not mark as spam, having a 365 subscription could increase the credibility faster, as that will mean the account is really for use as personal/business and not only to send potential spam or phishing emails, that's why this is implemented on the accounts.
Pirongia Enviro 20 Reputation points

2025-08-17T19:24:02.59+00:00

A subscription costs money, and as a group of volunteers struggling to get money it just doesn't fit in the budget.

Thank you for your time - It is appreciated.