remove blocked from log in screen

frank vhum 20 Reputation points
2025-08-22T10:57:17.6366667+00:00

when i open my teams app on my android phone, i get a list of a few old, blocked account, at the log in screen. how can i take them off, since i can't log in the accounts anymore

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Answer accepted by question author
Eyjey116 2,825 Reputation points Independent Advisor
2025-08-23T03:43:18.4233333+00:00

Hi! My name is Aj and Im an Independent Advisor here to help!

  1. Sign out from Teams (if possible) Open the Teams app > tap your profile icon in the top-left > tap Sign out. That’s your first step toward clearing things.
  2. If the old accounts still show up after signing out, you’ll need to wipe the app’s data. Go to Settings on your Android phone > Apps (or Apps & notifications) > find Microsoft Teams. Open Storage & cache (or just Storage) > tap Clear cache, then Clear storage or Clear data. Restart Teams. That usually clears the saved login attempts.
  3. Sometimes Teams lists come from your phone's account sync. Go to Settings > Accounts or Users & accounts. Find any old Microsoft or work/school accounts listed, then tap and select Remove account.

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