windows 11 zenbook camera not working

jay kendal 20 Reputation points
2025-08-26T09:13:57.37+00:00

Hi - my windows 11 camera on my asus zenbook won't work

any ideas to how to fix it?

I've already tried downloading most recent updates and ensuring other programs aren't currently using the camera.

Thanks.

Jay.

Windows for home | Windows 11 | Devices and drivers
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Answer accepted by question author
DaveM121 929.6K Reputation points Independent Advisor
2025-08-26T09:46:44.17+00:00

1

Look at the function keys (F1 - F12) on your keyboard, if one of them has a camera icon, press that key or Fn + that key to unlock the webcam.

2

If that was not the problem, look at the camera lens above your screen, is there a small privacy slider that needs to be opened to access the webcam?

3

If the webcam is still not working, go to the support page for your laptop on the manufacturers website, then from there, download and re-install the version of webcam drivers they provide

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