Do you know why Gmail emails are not showing in outlook

Question

Do you know why Gmail emails are not showing in outlook

elvira delia 25

All of a sudden Gmail emails are not showing in outlook

Mark Joines 0 Reputation points

2025-08-30T03:16:21.92+00:00

Last year when I had the problem with logging into my gmail from Outlook, this fix was released, https://support.microsoft.com/en-us/office/unable-to-add-a-gmail-account-to-classic-outlook-4d9530c5-3f40-4e6d-9b45-4477f160828f but this stopped working yesterday afternoon at 15:00 Australian Eastern Standard Time. Note on the same PC using MS Edge, my gmail works fine. I have gone through the steps three times on the up link without success. Also note the issue appears to be only with sending an email. I still appear to be receiving emails okay.

Appreciate any suggestions. Q were there any MS/MS Office updates that have just come through?

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Mark Joines 0 Reputation points

2025-08-30T03:16:21.92+00:00

Last year when I had the problem with logging into my gmail from Outlook, this fix was released, https://support.microsoft.com/en-us/office/unable-to-add-a-gmail-account-to-classic-outlook-4d9530c5-3f40-4e6d-9b45-4477f160828f but this stopped working yesterday afternoon at 15:00 Australian Eastern Standard Time. Note on the same PC using MS Edge, my gmail works fine. I have gone through the steps three times on the up link without success. Also note the issue appears to be only with sending an email. I still appear to be receiving emails okay.

Appreciate any suggestions. Q were there any MS/MS Office updates that have just come through?

Answer 1

Hi,

There is a possibility that it was not synced properly. Please try the solution provided below.

*Please make sure that your Outlook mobile app is updated.
*Please try to force close and then reopen the app.
*Try to reset the account on the device:
Open our app > Settings > Select the email account > Reset Account.
*Try removing and re-adding your email account in the Outlook app. This refreshes the sync settings.
*Please uninstall the app, then restart your device. Install the Outlook app.
Please note that this will remove all your accounts from your mobile Outlook app.

If you require further assistance, please don't hesitate to let me know.

Stay Safe!