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Hello. My Windows Update says to update to the newest version to stay up to date but when I try to update it does nothing. I've tried using every route possible to update and I'm just told that I have the most recent version, however, I'm also told that my version of Windows has reached the end of service. Is this a bug or am I doing something wrong when trying to update Windows? I just want to add that my license is active and not a bootleg copy of Windows.
Most likely you have a very old version (21H2 or 22H2) of Windows 11 installed on your PC that is now out of support, and if so, if version 24H2 is not listed in the updates section, you will need to manually install that version of Windows 11.
Click your Start Button, then just type winver and press Enter, please provide a screenshot of the resulting dialog box.
What is the process for installing a newer version?
The most successful method to install version 24H2 is to use the Windows 11 ISO.
You will need at least 40Gb of free space on your C drive for the update (this space will be cleared automatically later).
Please ensure you download the ISO in the same language as you use for the Windows UI, follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.
Click this link:
https://www.microsoft.com/software-download/windows11
to download the Windows 11 ISO
When the ISO file completes downloading
Disconnect from the Internet
Disconnect all external devices with the exception of a mouse or keyboard.
Temporarily disable any 3rd party Anti-virus you may have installed
Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.
Very Important - ensure you select the option to keep your files and apps.
