Azure DevOps pipeline artifact download not working

Question

Azure DevOps pipeline artifact download not working

Vesa Savikko 20

Hi,

We are facing following error message with multiple pipeline runs when trying to download the artifacts.

500 - Something went wrong!

We've encountered an error and cannot fulfill this request. We will trace the error and get a fix out soon.

9/2/2025 7:50:02 AM (UTC)

This is blocking our work currently. Is there anything we could do to mitigate the issue?

Best regards,
Vesa

Durga Reshma Malthi 11,600 Reputation points Microsoft External Staff Moderator

2025-09-03T15:30:38.91+00:00

Hi Vesa Savikko

Just checking in to see if you had a chance to review the response provided to your question.

Feel free to reach out if you have any further queries.
Vesa Savikko 20 Reputation points

2025-09-04T04:00:38.2633333+00:00

Hi @Durga Reshma Malthi

Looks like the issue has been resolved. Thank you for the instructions for the alternative download methods.

Best regards
Vesa
Durga Reshma Malthi 11,600 Reputation points Microsoft External Staff Moderator

2025-09-04T07:30:54.5966667+00:00

Hi Vesa Savikko

Thanks for your update.

If you found the information helpful, please click "Upvote" on the post to let us know and consider accepting the answer as the token of appreciation. Thank You.

Answer accepted by question author

0 additional answers

Your answer

Durga Reshma Malthi 11,600 Reputation points Microsoft External Staff Moderator

2025-09-03T15:30:38.91+00:00

Hi Vesa Savikko

Just checking in to see if you had a chance to review the response provided to your question.

Feel free to reach out if you have any further queries.
Vesa Savikko 20 Reputation points

2025-09-04T04:00:38.2633333+00:00

Hi @Durga Reshma Malthi

Looks like the issue has been resolved. Thank you for the instructions for the alternative download methods.

Best regards
Vesa
Durga Reshma Malthi 11,600 Reputation points Microsoft External Staff Moderator

2025-09-04T07:30:54.5966667+00:00

Hi Vesa Savikko

Thanks for your update.

If you found the information helpful, please click "Upvote" on the post to let us know and consider accepting the answer as the token of appreciation. Thank You.

Answer 1

Hi Vesa Savikko

This is an outage issue, I believe that PG Team has rolled backed the feature, could you please try again once.

And try this if not worked,

If you're using the older DownloadBuildArtifacts task, consider switching to DownloadPipelineArtifact- https://learn.microsoft.com/en-us/azure/devops/pipelines/tasks/reference/download-pipeline-artifact-v2?view=azure-pipelines

- task: DownloadPipelineArtifact@2
  inputs:
    artifact: 'your-artifact-name'
    path: '$(Pipeline.Workspace)'

As a workaround until Microsoft fixes this, you can download artifacts manually via REST:

curl -u :<PAT> \
  "https://dev.azure.com/<ORG>/<PROJECT>/_apis/build/builds/<BUILD_ID>/artifacts?api-version=7.1-preview.5"
curl -L -u :<PAT> "<downloadUrl>" -o artifact.zip

or

GET https://dev.azure.com/{organization}/{project}/_apis/build/builds/{buildId}/artifacts?artifactName={name}&api-version=7.1-preview.5

this will give you download URL, try accessing that.

or else try via Azure CLI but make sure az devops extension installed.

az pipelines runs artifact download \
  --organization https://dev.azure.com/<ORG> \
  --project <PROJECT> \
  --run-id <BUILD_ID> \
  --artifact-name <ARTIFACT_NAME> \
  --path .

Downloading the artifacts via az cli is a workaround that can be applied until the issue is resolved. You need a PAT with Build Read permissions and have az cli installed. Replace the organization name, project name, run id and artifact name with your own and it should work.

az extension add --name azure-devops
az devops configure --defaults organization=https://dev.azure.com/myorg
echo "mypat with build read permission" | az devops login --organization https://dev.azure.com/myorg
az pipelines runs artifact download \       
  --organization https://dev.azure.com/myorg \
  --project "My Project" \
  --run-id 123456 \
  --path "./artifacts" \
--artifact-name "My-Artifact"

Reference:

https://developercommunity.visualstudio.com/t/Artifact-downloading-started-to-fail-sud/10959225?viewtype=all

Hope this helps!

Please Let me know if you have any queries.