I passed MS-102 exam in 01/09/2025 but still I have not received certificate, please help

Greetings!

Congrats on passing to your exam! This is Tin, I'm happy to assist you.

Please be informed that it will not give you a standalone certificate, you will be needing to finish at least one other associate-level certification. You may choose here:

1. Microsoft 365 Certified: Endpoint Administrator Associate (MD‑102)
2. Microsoft 365 Certified: Teams Administrator Associate (MS‑700)
3. Microsoft Certified: Identity and Access Administrator Associate (SC‑300)
4. Microsoft 365 Certified: Messaging Administrator Associate
5. Microsoft Certified: Information Protection and Compliance Administrator Associate (SC‑400)

Once you're done with one of these associate cert, you'll see the Administrator Expert cert on your Learn Profile within 24-48 hours.

If it's still the same, you may contact the support from the link below:

https://learn.microsoft.com/en-us/credentials/support/help?utm_source=chatgpt.com#how-to-submit-a-support-request

Thanks,

Tin