Azure Subscription Suspended Due to Alleged Violation — Need Help Understanding and Resolving

Question

Azure Subscription Suspended Due to Alleged Violation — Need Help Understanding and Resolving

harshal tambade 20

Hello Azure Community,

My Azure subscription was recently suspended/terminated due to a reported violation of the Microsoft Online Services Acceptable Use Policy. I have reviewed the policy but am unclear about the specific reason for the suspension.

I have already raised a support request with Microsoft Support regarding this issue (Request ID: 2509090030005727 , but I have not yet received detailed information or a resolution.

Case ID: SIR21861239

Could anyone please help me understand:

Common reasons for such suspensions?

How to get more clarity on my specific case?

How to delete all resources created ,if subscription is suspended.

Any guidance or shared experiences would be really helpful. Thank you!

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Answer 1

Hi Harshal,

In this instance you will need to raise a support ticket to get more details, or else call up the support desk on the below listed numbers:

https://azure.microsoft.com/en-ca/support/create-ticket/

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Billing

https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

Hope this helps.

JS

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