Missing emails when storage was full

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Missing emails when storage was full

Laura Oatley 20

I had a period where my storage was full and I couldn't send or receive emails.

I have now paid for additional storage but the emails have not come through from this period.

How can I retrieve them as it should contain some important order confirmations.

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Answer 1

Randy Baroja 20,770 Independent Advisor

Hi Laura,

Nice to meet you! My name is Randy and I'm an independent advisor.

When your mailbox is full, Outlook rejects new emails instead of saving them for later, so messages sent during that time usually bounce back to the sender and won’t appear even after you buy more space. To recover them, first check your Spam or Deleted folders just in case any slipped through, then contact the senders and ask them to resend the missing emails. If these were order confirmations, you can also log in to the retailer’s website or app to view your order history directly.

Kind regards,

Laura Oatley 20 Reputation points

2025-09-12T10:01:40.7933333+00:00

So to confirm, there is no way to retrieve these. I'm just worried in case I've missed something important.