Windows 11 OS updates are failing

Mohan Randeniya 40 Reputation points
2025-10-01T17:45:06.2866667+00:00

Hello, we have noticed that some devices are not being updated to the latest version of Windows 11. It's failing every time for a few devices. We need to resolve this issue to ensure all devices are compliant and up to date with the latest Windows OS patches. We have already tried the following steps.

  1. Run Windows Update Troubleshooter - failed
  2. Use DISM and SFC tools - failed
  3. Restart Windows Update Services - failed
  4. Remove Windows Update cache - failed

Is there anything we can do to fix this issue?

Windows for home | Windows 11 | Windows update
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Answer accepted by question author
Neil D 34,190 Reputation points Volunteer Moderator
2025-10-01T18:27:45.1033333+00:00

First of all try to use the recovery option on one failing device.

Go to Settings > System > Recovery > Fix problems using windows update and select Reinstall now.

Post back the result.

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  1. Mohan Randeniya 40 Reputation points
    2025-10-01T18:01:25.7033333+00:00

    User's image

    This is the error we are getting.

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