My vpn does not work properly after an update

Question

My vpn does not work properly after an update

Karen Collins 20

After installing windows updates my VPN does not connect correctly. How do i fix this?

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Answer accepted by question author

John Jefferson Doyon 87,515 Independent Advisor

Hi, I'm John! I will help you with this.

Can you tell me a little more about the issue? Do you get any error messages? Could you let me know what VPN you’re using?

In the meantime if you haven’t already, please try start by:

Restart your PC.
Reinstall or update your VPN client > Go to your VPN provider’s website and download the latest version, as updates can sometimes cause compatibility issues.
Check the Windows VPN settings: Open Settings > Network & Internet > VPN and make sure your VPN profile is still listed correctly.
Reset your network settings: Go to Settings > Network & Internet > Advanced network settings > Network reset. This can fix connection issues caused by updates.

If you’re using a third-party VPN, it may also help to temporarily disable any antivirus or firewall software to see if they’re interfering after the update.

If the issue persists, please provide more details by answering my questions.

Click "Add comment" below to let me know.

Regards,

John J.D.

Karen Collins 20 Reputation points

2025-10-05T16:55:29.01+00:00

I am using NordVPN and it doesn't show up in my Network & Internet or anywhere else except for an installed app.
John Jefferson Doyon 87,515 Reputation points Independent Advisor

2025-10-05T17:30:57.5666667+00:00

Thank you for letting me know.

Since NordVPN isn’t showing up in your Network & Internet settings, it sounds like the Windows update may have affected the app’s network adapter or drivers. Let’s try these steps:

Reinstall NordVPN: Uninstall the app, then download and install the latest version directly from NordVPN’s website This usually refreshes the adapter that the VPN relies on.

Run NordVPN as an administrator: Right-click the NordVPN icon and choose Run as administrator. This helps if the update changed certain permissions.

Reset your network settings: Go to Settings > Network & Internet > Advanced network settings > Network reset. After it restarts, reinstall NordVPN again..

Let me know how it goes.

1 additional answer

Your answer

Karen Collins 20 Reputation points

2025-10-05T16:55:29.01+00:00

I am using NordVPN and it doesn't show up in my Network & Internet or anywhere else except for an installed app.
John Jefferson Doyon 87,515 Reputation points Independent Advisor

2025-10-05T17:30:57.5666667+00:00

Thank you for letting me know.

Since NordVPN isn’t showing up in your Network & Internet settings, it sounds like the Windows update may have affected the app’s network adapter or drivers. Let’s try these steps:

Reinstall NordVPN: Uninstall the app, then download and install the latest version directly from NordVPN’s website This usually refreshes the adapter that the VPN relies on.

Run NordVPN as an administrator: Right-click the NordVPN icon and choose Run as administrator. This helps if the update changed certain permissions.

Reset your network settings: Go to Settings > Network & Internet > Advanced network settings > Network reset. After it restarts, reinstall NordVPN again..

Let me know how it goes.

Answer 1

Karen Collins 20

I did the Network Reset and it worked. I know have Internet access through Nord and Connection thru my wifi. Thank you.

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