My laptop is saying "no sound output or input options" I have used both before and I have restarted my computer, how can I fix this?

Question

My laptop is saying "no sound output or input options" I have used both before and I have restarted my computer, how can I fix this?

Comiskey, Brett 20

I cant use my computers speakers or microphone. I have restarted my computer several times. They have worked perfectly in the past.

0 comments

Answer accepted by question author

Lester Bernard Reyes 84,610 Independent Advisor

Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

Have you noticed any changes before the issue starts? Have you installed any hardware or software that may trigger the issue? While waiting for your response, kindly follow the steps below:

Method 1. Run Audio troubleshooter:

Press the Windows Key + R, then type in:

msdt.exe /id AudioPlaybackDiagnostic

Then hit OK and follow the prompt to run the Audio troubleshooter.

Method 2. Roll Back Audio driver:

-Press the Windows key + X

-Go to Device Manager

-Expand the Sound, video and game controller

-Look for Realtek (R) Audio or High Definition audio

-Right-click and click Update Driver

-Select Browse my computer for drivers

-Click Let me pick from a list of available drivers on my computer

-Choose an old driver or other name of driver then select it and hit next until it installs.

Note: If the issue persists, please download and install an Audio driver from your manufacturer's website.

Comiskey, Brett 20 Reputation points

2025-10-09T18:20:24.1+00:00

Thank you so much! Your answer was very clear and easy to understand. The first method worked for me first try.

1 additional answer

Your answer

Comiskey, Brett 20 Reputation points

2025-10-09T18:20:24.1+00:00

Thank you so much! Your answer was very clear and easy to understand. The first method worked for me first try.

Answer 1

Lester Bernard Reyes 84,610 Independent Advisor

You are always welcome, and I'm glad it is now all good.

0 comments