I resolved this by doing a clean install of win 10 and removing all other user accounts. The enrol message appeared as soon as i checked for updates.
ESU Enrol not yet showing on one device
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Denis Atkinson
0
Reputation points
I have two devices which meet the criteria for ESU but have only received the enrol message on the desktop laptop still not showing message it is now the 1 October 2025 so waiting not an option .
What is the fix !!??
Windows for home | Windows 10 | Extended Security Update (ESU)
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John DeV 161.1K Reputation points Independent Advisor2025-10-01T20:07:35.9333333+00:00 Hi, good day!
Microsoft is taking its usual gradual process to roll out the enrollment wizard in phases to all eligible Windows 10 devices worldwide.
Make sure that you've met all the requirements to enroll in the consumer (ESU) program and it will automatically appear in your computer's Update & Security settings when it becomes available.
Please check the support article in the link below for more details.
However, you can try Sumit's workaround in his tutorial at the link below if it helps.
https://www.yourwindowsguide.com/2025/09/cant-enroll-in-windows-10-esu.html
Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.