No Network Connection Please check your network settings and try again. [2604]

Kevin McDonald 0 Reputation points
2025-10-10T04:14:41.0233333+00:00

Hi I am working on an Intel 2.6Ghz duiel core i5 mac mini with Mac OS Sonoma 14.8.1 installed. When I go to run MS Teams I get the following error,, {No Network Connection

Please check your network settings and try again. [2604]". I cant see an on line resolution that seems to work and I haev tried reinstalling it, installing an earlier version deleting system files and logs etc. Any help would be welcome

cheers

Kevin

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Kevin McDonald 0 Reputation points
2025-10-10T20:18:17.5566667+00:00

I ran up Ventura on the machine and that seemed to work. All I can say is Teams does not work with Sonoma

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  1. Alvise Cervellati 6,535 Reputation points Independent Advisor
    2025-10-10T06:24:12.0466667+00:00

    hi kevin, welcome in community

    try to reset completely the network:

    Navigate to Finder, then press Shift + Command + G to open the "Go to Folder" dialog.

    Enter /Library/Preferences/SystemConfiguration/ and press Enter.

    Locate and delete the following files (you might want to back them up first):

    • com.apple.airport.preferences.plist
    • com.apple.network.identification.plist
    • com.apple.wifi.message-tracer.plist
    • NetworkInterfaces.plist
    • preferences.plist

    Restart your Mac. This step forces your system to recreate these files, often resolving network issues.

    then, re-run teams and let me know how it goes

    Elvis

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