Systemsettings.exe The instruction at 0X0000xxxxxxx refrenced memory at 0X0000xxxxxxxx. The memory could not be read.

ashton bennetta 20 Reputation points
2025-10-17T10:46:31.7266667+00:00

Hello, i was going to play Microsoft Flight Sim today, and i pressed on it and it didnt open, just the blue loading circle for c.5 secs. i then went onto xbox games to see what i could do to get it open, and get this image image

i then open my browser to search the problem, it told me to do a windows backdate, so i opened settings and the windows update tab was just blank, with a box saying "something went wrong, try to reopen settings later". I cant even use the start button as its unresponsive and cant run most windows applications, if anyone knows what this is please can you help me :))

Windows for home | Windows 11 | Apps
0 comments No comments

Answer accepted by question author
DaveM121 947.9K Reputation points Independent Advisor
2025-10-17T12:46:12.9+00:00

Because of the number of problems you are encountering, the best option is to perform an in-place repair with the Windows 11 ISO.

Please ensure you download the ISO in the same language as you use for the Windows UI, follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.

Click this link:

https://www.microsoft.com/software-download/windows11

to download the Windows 11 ISO

When the ISO file completes downloading

Disconnect from the Internet

Disconnect all external devices with the exception of a mouse or keyboard.

Temporarily disable any 3rd party Anti-virus you may have installed

Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.

Very Important - ensure you select the option to keep your files and apps.

Was this answer helpful?

0 comments No comments

0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.