Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Try going to the HP website and updating your Printer driver.
How do you fix a configuration problem called 0x80070570 between Word and my printer HP?
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Silvana Lertora
20
Reputation points
I am not able to print from word to my printer because I am notified that my printer has experiencedan unexpected configuration problem 0x80070570. What is that problem and how do you solve it?
Microsoft 365 and Office | Word | For home | Windows
Answer accepted by question author
Answer accepted by question author
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Charles Kenyon 166.1K Reputation points Volunteer Moderator2025-10-30T01:17:30.3866667+00:00 -
Silvana Lertora 20 Reputation points
2025-10-30T17:16:13.16+00:00 Thank you to all the anwers. The best solution was going to the HP website and update my printer driver.
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Answer recommended by moderator
Answer recommended by moderator
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Jay Freedman 207.4K Reputation points Volunteer Moderator2025-10-30T00:38:31.1033333+00:00 You may find useful troubleshooting steps at https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/My-printer-has-experienced-an-unexpected-configuration/td-p/8660496 .
For other readers with the same problem, if it's a printer from another manufacturer, most of the steps in that page are useful, except the one about HP Print and Scan Doctor.