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Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Greetings!
This is Tin, I'll do my best to help. Kindly check it on this link:
https://account.microsoft.com/services
Please check all of your account that you might use.
If it's not there at all, you may reach the MS Accounts & Billing Team to check it for you:
Kindly open this link: https://support.microsoft.com/contactus/
Ensure that your MS Account has been signed in (the one with the subscription)
Type "Chat with an agent" and hit Enter.
Please click the "Contact support"
Please select the "Products and services"
Please follow the prompts to connect with a live agent.
You may also choose the "Call me back" option if you prefer to receive a call.
Once you're connected to the Live Agent, please let them know about your issue so they could check your account and address your concern.
Thanks,
Tin