Outlook will not accept the aol app password to add my aol account to outlook

Richard Felice 25 Reputation points
2025-10-31T19:24:03.98+00:00

I was prompted to sign in again to my AOL account on outlook. I generated an app password on my aol account and used that in place of the password as instructed but it is not being accepted by outlook

Outlook | Windows | Classic Outlook for Windows | For home
Answer accepted by question author
Richard Trinidad 6,340 Reputation points Independent Advisor
2025-10-31T20:01:56.8933333+00:00

Hi Richard, thanks for posting here in Microsoft community, If Outlook isn’t accepting your AOL app password, try these quick steps, Double-check the app password, make sure you copied it exactly, with no spaces.

Also try to Use IMAP settings manually, instead of auto setup, manually enter AOL’s IMAP server settings in Outlook.

You can try also to clear saved credentials, simply go to Windows Credential Manager and remove any old AOL entries.

You can also try Outlook in Safe Mode simply run in Windows + R the Outlook.exe /safe to rule out add-in conflicts.

Also to isolate the issue, are you using Classic Outlook for Windows or Outlook from Microsoft 365, and have you successfully used this AOL account in Outlook before?

I hope this helps you, let me know

Chard

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