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Unable to deploy resources, can't view Quotas or request increases

Ronnie Jensen 40 Reputation points
2025-10-31T13:38:01.5633333+00:00

For the past several days we have been unable to perform deployments of new VMs in either Canadian region (using ARM templates). The error says we have insufficient quotas, even in the region where we currently have no VMs deployed (limit is 0). Going to the "Quotas" section of the Azure portal, selecting either "Compute" or "Compute (Classic)" leads to a page where three blue dots are pulsing, seemingly forever, or at least for more than 8 hours without any content ever appearing on the page. You see the navigation on the left and you see the top portion to the Search and Filter bar and nothing else (except those three blue dots). Tried from several PCs, using different browsers, clearing cache etc. We have no way of telling what exact quota issue we are hitting, or doing anything about it. Help!

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

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  1. Manish Deshpande 4,450 Reputation points Microsoft External Staff Moderator
    2025-10-31T15:22:51.47+00:00

    Hello @Ronnie Jensen

    Thank you for reaching out regarding the challenges you’re facing with deploying new VMs and accessing quota information in the Azure portal. We understand how critical this is for your operations, and we’re here to help.

    You are unable to deploy resources in Canadian regions due to insufficient quota errors. Additionally, the Quotas blade in the Azure portal is not loading, preventing you from viewing or requesting quota increases.

    While we investigate the portal issue, please use the following CLI commands to check and manage quotas:

    • Check Current Quotas and Usage
    az vm list-usage --location "Canada Central" --output table
    
    az vm list-usage --location "Canada East" --output table
    
    • Retrieve Quota Details via REST API
    az rest --method get --url "https://management.azure.com/subscriptions/<your-subscription-id>/providers/Microsoft.Compute/locations/canadacentral/usages?api-version=2023-07-01"
    
    • Request Quota Increase via CLI
    az support create --problem-class "Quota" --service-id "compute" --title "Increase VM quota in Canada regions" --description "Unable to deploy VMs due to insufficient quota and portal quota blade not loading"
    
    
    • We are actively investigating the portal rendering issue.
    • In the meantime, the above CLI commands will allow you to view and request quota increases without relying on the portal.

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