Trying to set up emails and the login to IMAP server completes ok but the SMTP server fails.

James Phillips 20 Reputation points
2025-11-02T04:08:34.5766667+00:00

I am resetting up my email account in outlook. My account details and p/w is correct and it conects to the IMAP server, however it fails when trying to connect to the SMTP server.

Error comes up as: 'Send test email message: The server responded: 550 5.7.1 e{205362b5-64d7'

Outlook | Windows | New Outlook for Windows | For home
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Answer accepted by question author
Alvise Cervellati 6,455 Reputation points Independent Advisor
2025-11-02T09:37:05.28+00:00

hi james, welcome in community

you should edit the smtp settings and enable the authentication for smtp. you can find it in outgoing server tab > flag the voice "My outgoing server (STMP) require authetication", maintain "Use same settings as my incoming mail server", under advanced tab you must insert the port suggested by your mail provider (usually 110/587)

let me know how it goes

Elvis

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