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I have logged into 365, but I receive a prompt that says I must have admin permission to access office apps. I am the Admin and I do not know how to grant permission

Joe Miller 40 Reputation points
2025-11-03T12:53:34.5766667+00:00

I have logged into 365, but I receive a prompt that says I must have admin permission to access office apps. I am the Admin and I do not know how to grant permission

Microsoft 365 and Office | Other
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Answer accepted by question author

Stefan Blom 341.3K Reputation points MVP Volunteer Moderator
2025-11-03T13:51:49.6233333+00:00

I was able to figure it out thanks to AI.

Please tell us how you fixed it. Your solution may help other people who are looking for assistance.

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Joe Miller 40 Reputation points
2025-11-03T14:17:16.76+00:00

I fixed it by deleting 365 from my computer and re downloading it. I am assuming it was a corrupted somehow but I am a novice so who knows.

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  1. Joe Miller 40 Reputation points
    2025-11-03T13:32:00.27+00:00

    Thanks a ton for the fast reply but I was able to figure it out thanks to AI. New here so I am going to see if my question can be deleted.

    Thanks again.

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  2. DaveM121 883.3K Reputation points Independent Advisor
    2025-11-03T13:29:41.1066667+00:00

    1

    Please provide a screenshot of the error you see when you try to use the Office 365 apps.

    2

    Open the Settings App.

    Go to Accounts.

    Select Access Work or School, is there is a work or school Email listed there?

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