New 2025 outlook version

Question

New 2025 outlook version

Paul Coughlan 40

Hi Team

I just started using new outlook 2025 for Windows I notice when I open an email and start typing the email but not ready to send it yet and then I keep the email open but go into my inbox and start typing another email. The first email I started working on that email window disappears and the email ends up in draft folder. With the classic outlook I could have many emails open in outlook classic and they would stay open untill I decided if I wanted to save them as draft or send them. How do I fix this in the new outlook as I really like working with it but his is major frustrating

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Answer accepted by question author

Vicky-I 6,345 Microsoft External Staff Moderator

Hello @Paul Coughlan,

Thank you for reaching out to Microsoft Q&A Forum!

First, we’re sorry for the frustration this change has caused. The behavior you described, where a draft moves to the Drafts folder when you start composing another email is part of the new Outlook design. Unlike Classic Outlook, the new version uses a modern, web-based architecture, which doesn’t keep multiple compose windows open by default.

For alternatives to keep multiple emails open and work on several emails at once, try to use the Pop-out feature:

When composing an email, click the Pop-out icon (upper-right corner of the compose window).
This opens the email in a separate window, allowing you to keep multiple drafts open simultaneously.

Additional tips for you:

If you frequently schedule emails, consider using Categories or creating a dedicated folder to organize scheduled drafts.
If this workflow is essential for you, you can temporarily switch back to Classic Outlook: Go to Settings > Switch to Classic Outlook.

And the last, the best way to ensure this gets prioritized by the product team is to submit feedback through the official Microsoft Feedback Portal. The more votes and comments an item receive, the higher its visibility and priority. Here’s the link: https://feedbackportal.microsoft.com/feedback

If you share the link to your feedback here, others in the community (including myself) can upvote it to help bring more attention to the issue. I strongly encourage you to mark an “Accepted Answer” for now. Doing so will pin the thread to the top, making it easier for others to find when searching with related keywords. It also helps highlight the discussion for users who might benefit from it, and of course, the thread remains open for anyone to join and share their thoughts.

Thank you again for your patience and raising this important topic, engaged member of the community.

Thank you for helping us improve Outlook and for being part of the community!

Warmest Regards.

Paul Coughlan 40 Reputation points

2025-11-16T16:19:05.06+00:00

I frequently schedule emails into the future how will categories help me can I for example create a category folder in my drafts folder where all scheduled emails are stored
Vicky-I 6,345 Reputation points Microsoft External Staff Moderator

2025-11-17T14:02:41.5833333+00:00
Hello @Paul Coughlan,

Thank you for following up! Great question about categories.

Information for you: Categories in Outlook are designed to tag and color-code emails for easier sorting and searching. They don’t create separate folders inside Drafts. So, while you can assign a category (e.g., “Scheduled”) to your drafts, they’ll still stay in the Drafts folder, you can then filter by that category when needed.

If you want a dedicated space for scheduled emails:

Option 1: Create a custom folder (e.g., “Scheduled Emails”) and manually move drafts there.

Option 2: Use Rules to organize messages after sending, though drafts themselves can’t be auto moved before sending.

For keeping multiple emails open (as I mentioned before):

Use the Pop-out feature when composing, this opens each email in its own window so you can work on several at once.

If this workflow is essential, you can temporarily switch back to Classic Outlook via Settings > Switch to Classic Outlook.

I hope this help!

Best Regards.
Paul Coughlan 40 Reputation points

2025-11-17T15:15:27.0566667+00:00

Hi Vicky ok if I create a folder in DRAFTS and call it scheduled emails will the emails still schedule and be sent at the revant date and time
Vicky-I 6,345 Reputation points Microsoft External Staff Moderator

2025-11-17T15:35:05.29+00:00

Dear @Paul Coughlan,

I try to test on my environment, you can create subfolders under Drafts, but New Outlook doesn’t allow moving scheduled draft emails into those subfolders. Scheduled drafts must stay in the main Drafts folder to send correctly.

If you want to organize them, you can use Categories to tag and filter within Drafts.

Best Regards.
Paul Coughlan 40 Reputation points

2025-11-17T15:44:16.96+00:00

Hi Vicky I guess then there is no point in creating a sub folder in the drafts folder as the scheduled emails need to send at the appropriate time.
Vicky-I 6,345 Reputation points Microsoft External Staff Moderator

2025-11-18T18:03:42.27+00:00

Dear @Paul Coughlan,

You’re absolutely right, creating subfolders won’t help for scheduled drafts. At this point, the best approach is to keep them in the main Drafts folder and use filtering or tagging for organization.

I know this isn’t ideal, and many users prefer the flexibility of multiple open windows. Hopefully, future updates will make this experience smoother.

Thank you for raising this and your input is valuable for shaping Outlook’s evolution.

Best Regards.
Paul Coughlan 40 Reputation points

2025-11-19T15:47:50.3533333+00:00

Hi Vicky I am really struggling with the folder setup in the new outlook. If I create a brand new folder once created that new folders sits at the top of the folder filing structure. If I then try move it into alphabeltical order it does not slot into easily into the new folder structure and keeps jumping back to the beginning of the folder structure. Your sub folder create function works brilliantly but createing a brand new folder is a nightmare can you look at this
Paul Coughlan 40 Reputation points

2025-11-21T16:36:30.18+00:00

Vicky the sub folder creation is not working as I expect it to work I create a new sub group folder and it creates two folders for me see the image
Vicky-I 6,345 Reputation points Microsoft External Staff Moderator

2025-11-21T17:50:10.09+00:00
Hi @Paul Coughlan,

I’m really sorry for the frustration this has caused, I completely understand how challenging it is when you’re trying to keep your folders organized efficiently. Thank you for sharing such detailed feedback; it truly helps us identify areas for improvement.

At the moment, the behavior you described is by design in the new Outlook, and there isn’t an option to automatically place new folders in alphabetical order. You can manually drag them, but as you noticed, it’s not as smooth as expected.

The best way to influence improvements is to submit feedback through https://feedbackportal.microsoft.com/feedback. The product team actively reviews suggestions with high engagement. If you share your feedback link here, I’ll gladly upvote it to help bring more attention to this issue.

Also, the behavior you’re seeing (duplicate folders when creating a subfolder) can sometimes happen if the folder creation process is interrupted or if the same name is used twice. Here are a few steps you can try:

Refresh Outlook after creating the subfolder to confirm if both entries remain.

If duplicates persist, delete one of the folders and recreate it using a slightly different name.

Make sure you’re using the latest version of New Outlook, updates often fix these UI glitches.

Thank you again for raising this, it’s valuable input for shaping future updates.

Best Regards.
Paul Coughlan 40 Reputation points

2025-11-21T18:29:58.3+00:00

Vicky there is a setting in outlook settings you can automatically have the email pop out did you know that
Vicky-I 6,345 Reputation points Microsoft External Staff Moderator

2025-11-22T15:18:11.6733333+00:00
Hi @Paul Coughlan,

Thank you so much for your continued engagement and detailed feedback, it truly helps us understand where improvements are needed. I completely understand the frustration these changes have caused, and I appreciate your patience while adapting to the new Outlook experience.

Here’s a consolidated response to your points:

Multiples compose windows: New Outlook uses a web-based architecture, so drafts move to the Drafts folder when you start another email. To keep multiple emails open, use the Pop-out feature or enable automatic pop-out in Settings > Mail > Compose and reply.

Scheduled emails & Drafts: Scheduled drafts must remain in the main Drafts folder to send correctly. Categories can help organize them, but subfolders won’t work for scheduled sends.

Folder structure: Currently, new folders don’t auto-sort alphabetically. You can manually drag them, but this is a known limitation. Duplicate folders can occur if creation is interrupted and refreshing or renaming usually resolves this.

Spell check: Built in spell check is available under Settings > Mail > Compose and reply.

Resend meeting invites: There’s no dedicated “Resend” button yet. Workarounds:

Open the event and click Send Update.

Or forward the invite to attendees.

The best way to influence changes is through the https://feedbackportal.microsoft.com/feedback. If you share your link here, I’ll gladly upvote it.

Also, thank you for pointing out the auto pop-out setting, if you have the exact steps, please share them with me, and I’ll confirm. I’m always willing to learn from our dedicated customers.

Thank you again for helping us improve Outlook!

Best Regards.

1 additional answer

Your answer

Paul Coughlan 40 Reputation points

2025-11-16T16:19:05.06+00:00

I frequently schedule emails into the future how will categories help me can I for example create a category folder in my drafts folder where all scheduled emails are stored
Vicky-I 6,345 Reputation points Microsoft External Staff Moderator

2025-11-17T14:02:41.5833333+00:00

Hello @Paul Coughlan,

Thank you for following up! Great question about categories.

Information for you: Categories in Outlook are designed to tag and color-code emails for easier sorting and searching. They don’t create separate folders inside Drafts. So, while you can assign a category (e.g., “Scheduled”) to your drafts, they’ll still stay in the Drafts folder, you can then filter by that category when needed.

If you want a dedicated space for scheduled emails:

Option 1: Create a custom folder (e.g., “Scheduled Emails”) and manually move drafts there.

Option 2: Use Rules to organize messages after sending, though drafts themselves can’t be auto moved before sending.

For keeping multiple emails open (as I mentioned before):

Use the Pop-out feature when composing, this opens each email in its own window so you can work on several at once.

If this workflow is essential, you can temporarily switch back to Classic Outlook via Settings > Switch to Classic Outlook.

I hope this help!

Best Regards.
Paul Coughlan 40 Reputation points

2025-11-17T15:15:27.0566667+00:00

Hi Vicky ok if I create a folder in DRAFTS and call it scheduled emails will the emails still schedule and be sent at the revant date and time
Vicky-I 6,345 Reputation points Microsoft External Staff Moderator

2025-11-17T15:35:05.29+00:00

Dear @Paul Coughlan,

I try to test on my environment, you can create subfolders under Drafts, but New Outlook doesn’t allow moving scheduled draft emails into those subfolders. Scheduled drafts must stay in the main Drafts folder to send correctly.

If you want to organize them, you can use Categories to tag and filter within Drafts.

Best Regards.
Paul Coughlan 40 Reputation points

2025-11-17T15:44:16.96+00:00

Hi Vicky I guess then there is no point in creating a sub folder in the drafts folder as the scheduled emails need to send at the appropriate time.
Vicky-I 6,345 Reputation points Microsoft External Staff Moderator

2025-11-18T18:03:42.27+00:00

Dear @Paul Coughlan,

You’re absolutely right, creating subfolders won’t help for scheduled drafts. At this point, the best approach is to keep them in the main Drafts folder and use filtering or tagging for organization.

I know this isn’t ideal, and many users prefer the flexibility of multiple open windows. Hopefully, future updates will make this experience smoother.

Thank you for raising this and your input is valuable for shaping Outlook’s evolution.

Best Regards.
Paul Coughlan 40 Reputation points

2025-11-19T15:47:50.3533333+00:00

Hi Vicky I am really struggling with the folder setup in the new outlook. If I create a brand new folder once created that new folders sits at the top of the folder filing structure. If I then try move it into alphabeltical order it does not slot into easily into the new folder structure and keeps jumping back to the beginning of the folder structure. Your sub folder create function works brilliantly but createing a brand new folder is a nightmare can you look at this
Paul Coughlan 40 Reputation points

2025-11-21T16:36:30.18+00:00

Vicky the sub folder creation is not working as I expect it to work I create a new sub group folder and it creates two folders for me see the image
Vicky-I 6,345 Reputation points Microsoft External Staff Moderator

2025-11-21T17:50:10.09+00:00

Hi @Paul Coughlan,

I’m really sorry for the frustration this has caused, I completely understand how challenging it is when you’re trying to keep your folders organized efficiently. Thank you for sharing such detailed feedback; it truly helps us identify areas for improvement.

At the moment, the behavior you described is by design in the new Outlook, and there isn’t an option to automatically place new folders in alphabetical order. You can manually drag them, but as you noticed, it’s not as smooth as expected.

The best way to influence improvements is to submit feedback through https://feedbackportal.microsoft.com/feedback. The product team actively reviews suggestions with high engagement. If you share your feedback link here, I’ll gladly upvote it to help bring more attention to this issue.

Also, the behavior you’re seeing (duplicate folders when creating a subfolder) can sometimes happen if the folder creation process is interrupted or if the same name is used twice. Here are a few steps you can try:

Refresh Outlook after creating the subfolder to confirm if both entries remain.

If duplicates persist, delete one of the folders and recreate it using a slightly different name.

Make sure you’re using the latest version of New Outlook, updates often fix these UI glitches.

Thank you again for raising this, it’s valuable input for shaping future updates.

Best Regards.
Paul Coughlan 40 Reputation points

2025-11-21T18:29:58.3+00:00

Vicky there is a setting in outlook settings you can automatically have the email pop out did you know that
Vicky-I 6,345 Reputation points Microsoft External Staff Moderator

2025-11-22T15:18:11.6733333+00:00

Hi @Paul Coughlan,

Thank you so much for your continued engagement and detailed feedback, it truly helps us understand where improvements are needed. I completely understand the frustration these changes have caused, and I appreciate your patience while adapting to the new Outlook experience.

Here’s a consolidated response to your points:

Multiples compose windows: New Outlook uses a web-based architecture, so drafts move to the Drafts folder when you start another email. To keep multiple emails open, use the Pop-out feature or enable automatic pop-out in Settings > Mail > Compose and reply.

Scheduled emails & Drafts: Scheduled drafts must remain in the main Drafts folder to send correctly. Categories can help organize them, but subfolders won’t work for scheduled sends.

Folder structure: Currently, new folders don’t auto-sort alphabetically. You can manually drag them, but this is a known limitation. Duplicate folders can occur if creation is interrupted and refreshing or renaming usually resolves this.

Spell check: Built in spell check is available under Settings > Mail > Compose and reply.

Resend meeting invites: There’s no dedicated “Resend” button yet. Workarounds:

Open the event and click Send Update.

Or forward the invite to attendees.

The best way to influence changes is through the https://feedbackportal.microsoft.com/feedback. If you share your link here, I’ll gladly upvote it.

Also, thank you for pointing out the auto pop-out setting, if you have the exact steps, please share them with me, and I’ll confirm. I’m always willing to learn from our dedicated customers.

Thank you again for helping us improve Outlook!

Best Regards.

Answer 1

In the new Outlook for Windows, the behavior of email drafts is different from the classic version. Currently, when you start typing in an email and then switch to another email, the first email automatically saves as a draft and closes the window. Unfortunately, there is no built-in option to keep multiple email windows open simultaneously as in the classic Outlook.

To manage your drafts better, you can:

Use the Drafts Folder: Regularly check your Drafts folder to find any emails you were working on. You can open them again to continue editing.
Feedback to Microsoft: Consider providing feedback to Microsoft about this feature. They may consider it for future updates based on user input.

For now, this is a limitation of the new Outlook, and you may need to adapt to this new workflow.