Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hello @Yenuga Venkata Subrahmanyam
Thank you for posting your question in the Microsoft Q&A Forum.
While we're happy to help where we can, this forum primarily focuses on Microsoft 365 topics. For certification-related concerns, Microsoft has a dedicated support channel that is better equipped to assist you.
To reach the correct support team, please follow these steps:
- Go to this link: https://aka.ms/credentialssupport
- Sign in with your Microsoft account
- Click Continue
Please complete all the required fields and click "Save".
Click on this link again: https://aka.ms/credentialssupport.
- This time, the page will automatically select Product Family: Learning and Service: Microsoft Credential for you.
- From there, simply fill in the remaining required details and submit your support ticket.
This will help ensure your request reaches the right team who can assist you with your exam-related issue.
For more information: Credentials support | Microsoft Learn
Thank you for your precious time and kind understanding. For other concerns, please do not hesitate to post your question in the Microsoft Q&A Forum!
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