Need personal assistance connecting email to outlook 2024

Robert McClintic 20 Reputation points
2025-11-17T20:47:55.2633333+00:00

Trying to add a yahoo/ameritech imap account to 2024 Outlook classic. New install on a new Windows 11 computer.

The on-line instructions do not work.

Yahoo worked fine on the 2019 Outlook on my old Windows 10 computer.

Thanks in advance,

Bob

Outlook | Windows | Classic Outlook for Windows | For home
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Answer accepted by question author
Alexandr S 106K Reputation points Independent Advisor
2025-11-17T21:25:05.5733333+00:00

Hello, Robert McClintic.

If you need personal help from a Microsoft support specialist, I recommend that you contact the chat for help. The operator will have the opportunity to remotely connect to your PC (with your permission) and perform all necessary settings "on the spot". Open the page: https://support.microsoft.com/en-US/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=www.microsoft.com

In the search bar, type (without quotes) "agent support" and press Enter or click on Get Help. Ignore the search results, and click on the "Contact Support" button at the bottom. On the next page, select "Windows" and "Technical Support" from the drop-down lists, and then click on "Confirm". Next, select the chat "Chat with a support agent in your web browser" and on the next page, enter your (the one that works) email address and click on "Confirm". A chat window will open in a new tab. Wait for the operator to respond and explain the situation to him (if necessary, ask him to connect remotely).

Note. The chat is available during business hours and on business days according to US time.

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  1. AI answer

    2025-11-17T20:48:15.34+00:00

    To add a Yahoo/Ameritech IMAP account to Outlook 2024 (classic version), you can follow these general steps:

    1. Open Outlook: Launch the Outlook application on your Windows 11 computer.
    2. Add Account: Go to the File menu and select Add Account.
    3. Enter Email Address: Input your Yahoo email address and click Connect.
    4. Select IMAP: If prompted, choose IMAP as the account type.
    5. Incoming and Outgoing Server Settings: Enter the following settings:
      • Incoming Mail Server: imap.mail.yahoo.com
      • Outgoing Mail Server (SMTP): smtp.mail.yahoo.com
    6. Authentication: Make sure to use your full Yahoo email address as the username and enter your password.
    7. Advanced Settings: Check the port numbers:
      • IMAP Port: 993 (SSL)
      • SMTP Port: 465 or 587 (SSL/TLS)
    8. Finish Setup: Complete the setup and test the account settings to ensure everything is working correctly.

    If you encounter any errors, ensure that your Yahoo account settings allow for IMAP access and that you have enabled "Allow apps that use less secure sign-in" in your Yahoo account settings if necessary.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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