Adding a hearing aid to Bluetooth

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Adding a hearing aid to Bluetooth

Thomas Dvorak 20

I am attempting to add a hearing aid as a Bluetooth device to receive audio. The hearing aid is paired with my computer but appears on the "other" list instead of the audio list so it can't be selected as a sound output. How can I get this added as an audio device? Thank you.

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Answer 1

Hi Thomas,

Thanks for reaching out. I'm here to help!

First, your hearing aid shows under “Other devices” because Windows doesn’t recognize it as an audio device. Most hearing aids use Bluetooth LE Audio or proprietary protocols like MFi or ASHA, which Windows only recently started supporting.

Second, check your setup. Bluetooth LE Audio support began in Windows 11 version 24H2, and you’ll need compatible hardware and updated drivers. If available, enable “Use LE Audio when available” in Bluetooth settings.

Third, update your Bluetooth and audio drivers and run the troubleshooters. If it still won’t work, many users use intermediary devices like Phonak TV Connector or Oticon ConnectClip to bridge the PC and hearing aids.

Last, if direct pairing isn’t possible, try streaming through your phone with apps like AudioRelay or reset the pairing by removing the device, restarting, and re-pairing.

I hope you find this information helpful. Please let me know if you have any further questions If the answer is helpful, please click "Accept Answer".

Regards,
Carlo