What to do with the users listed under Per-user multifactor authentication?

EnterpriseArchitect 6,386 Reputation points
2025-11-25T05:59:37.37+00:00

I have already completed the migration to the new MFA portal with the Migration Status = Completed.

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Entra ID | Authentication methods | Policies or from this URL: https://entra.microsoft.com/?feature.msaljs=true#view/Microsoft_AAD_IAM/AuthenticationMethodsMenuBlade/~/UserRegistrationDetails/fromNav/

What will be the impact when there are still some users configured under the Per-user multifactor authentication portal with Status: Enabled and Sign in Allowed.: https://account.activedirectory.windowsazure.com/usermanagement/multifactorverification.aspx

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What shall I do to these users?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Answer accepted by question author

Marcin Policht 97,985 Reputation points MVP Volunteer Moderator
2025-11-25T12:10:43.5266667+00:00

If a user is still marked as Enabled in the old portal, it can still force MFA unexpectedly, cause inconsistent sign-in behavior, block some legacy clients, and make troubleshooting harder because it overrides what CA policies indicate should happen.

The recommended action is to disable per-user MFA for all remaining users. Doing so does not remove MFA if you are enforcing it through Conditional Access - it only removes the legacy enforcement layer. You can disable these users directly in the old MFA portal or by clearing their StrongAuthenticationRequirements via PowerShell. This leaves MFA fully controlled by your modern Entra ID policies and avoids conflicts.


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hth

Marcin

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