How do I locate and res my Microsoft Edge primary password

Question

How do I locate and res my Microsoft Edge primary password

Peter HARP 40

I'm being asked for my primary password under my password manager I'm entering what I thought it was but it's not taking it Trying to reset it but copilot sends me it's not there

Help

Jacqueline G Plett 0 Reputation points

2026-03-07T04:55:48.7166667+00:00

I can't seem to find an easier way to fix this problem. I'd write a letter to Microsoft to add my voice to the mix if I believed it would do any good and had a good internet address. Meanwhile, a short term solution I've found is to use Chrome, plain and simple. If Microsoft can't be bothered with doing what should be an easy fix, then . . . (can't think of anything nice).

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Jacqueline G Plett 0 Reputation points

2026-03-07T04:55:48.7166667+00:00

I can't seem to find an easier way to fix this problem. I'd write a letter to Microsoft to add my voice to the mix if I believed it would do any good and had a good internet address. Meanwhile, a short term solution I've found is to use Chrome, plain and simple. If Microsoft can't be bothered with doing what should be an easy fix, then . . . (can't think of anything nice).

Answer 1

Restee Miranda 14,140 Independent Advisor

Thanks for reaching out Peter,

Edge seems to be asking for the primary password you made for its password manager, not your Microsoft account password. If the password you enter does not work, it may have been changed.

The easiest fix is to reset it, but this will remove all saved passwords from the manager. To reset, open Edge and go to Settings > Profiles > Passwords. Look for the Primary Password option and a Forgot password or Reset link to create a new password.

Before you reset, are you signed into Edge with your Microsoft account and is sync on? This helps to know if your saved passwords can be restored after the reset.

Best,

Rez

Peter HARP 40 Reputation points

2025-12-05T17:59:19.8433333+00:00

Microsoft and Microsoft Copil couldn't seem to understand that I needed to change my " primary password".

I found the answer online not from Microsoft but thank you very much Rez Your solution is exactly what I did
David Stendel 0 Reputation points

2025-12-27T21:41:24.5033333+00:00

The Primary Password in Edge for managing all other autofill passwords cannot directly be rest. You somehow have to disable it, but the instructions provided by Microsoft are incorrect.
GabzGonz 30 Reputation points

2026-01-16T03:54:05.39+00:00

The answer is good, but this is a big problem. Looks like the password manager from edge has a bug that changes or corrupts the encrypted file where passwords are stored. If a person does not have sync on this means all stored passwords will be lost. This happened to me, thankfully I could perform a backup.
Janosch Rawytsch 10 Reputation points

2026-01-19T15:55:11.06+00:00

This exactly happened to one of my users today with no other solutions than to export all passwords to a csv and reimport them after creating a new profile.
But this is not just a single user problem, it is caused with one of the newest updates for Edge. There is a german blog thread from 12th November 2025, exactly the same has happened to many more users after that time. https://borncity.com/blog/2025/11/12/microsoft-edge-komisches-verhalten-des-lokalen-passwort-managers/
I hope there will be a fix shortly, otherwise I can only advise to user another browser or software to store their passwords safely...
Jacqueline G Plett 0 Reputation points

2026-03-16T04:38:08.24+00:00

Just loaded my Edge update 146. I'm still being asked for my Primary Password. Have followed the instructions and NOWHERE under Edge/Settings is there an option to create a Primary Password. I would really like to talk to a human about this.