I can't open outlook app on windows

Question

I can't open outlook app on windows

Dimitri Koktsidis 20

Outlook mail is not opening on the app opens on browser only is there any issues?

Dimitri Koktsidis 20 Reputation points

2025-12-05T22:52:15.0133333+00:00

it was working this morning
Mano Nabil 0 Reputation points

2025-12-06T08:33:09.84+00:00

Same issue here with me

Answer accepted by question author

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Dimitri Koktsidis 20 Reputation points

2025-12-05T22:52:15.0133333+00:00

it was working this morning
Mano Nabil 0 Reputation points

2025-12-06T08:33:09.84+00:00

Same issue here with me

Answer 1

Kayece Jan Mae Amizola 16,475 Independent Advisor

Hi,

Please try repairing and resetting the New Outlook app. Go to Start > Settings > Apps > Installed apps > Find the New Outlook app, then choose Advanced options > Repair > Restart your PC. If the issue persists after repair, please choose reset.

If you still have the same issue, please uninstall the New Outlook app, then restart your PC. Then install the New Outlook app again.

If you require further assistance, please don't hesitate to let me know.

Stay Safe!

Dimitri Koktsidis 20 Reputation points

2025-12-06T14:26:15.9+00:00

HI, I did the steps mentioned above repair reset uninstall the app reinstall it still app not opening. Other posts mention that same issue after outlook was updated, I don't know what's going on. and how to fix it.
Kayece Jan Mae Amizola 16,475 Reputation points Independent Advisor

2025-12-09T01:35:09.3133333+00:00

Hi,

Is your outlook for Windows working already?
Are you able to open and log in to Outlook Web or Classic Outlook?

I apologize for my late response.
Dimitri Koktsidis 20 Reputation points

2025-12-09T13:43:17.24+00:00

Hi outlook for windows was not working also, don't know if my wife did any chances can't figure out, mail was working from Edge and Microsoft 365 only. Now I delete all mail, outlook app and windows. restart the pc then I search for mail in start found windows mail place it on the task bar and works. I am getting pop up to install the new outlook but i am hesitating. I'm going to leave it like that for a while.

Thank you