Community Center | Not monitored
Tag not monitored by Microsoft.
Try Xbox support: https://support.xbox.com/en-US/contact-us
Can't redeem 3 month xbox gamepass
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 34%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
ary sutanto
0
Reputation points
just bought rog xbox ally x but i can't redeem the 3 month xbox gamepass. always asking for debit card, i used 5 of them to get in but always failed.
Community Center | Not monitored
Answer recommended by moderator
Gérard Oomens
122.7K
Reputation points
Volunteer Moderator
-
ary sutanto 0 Reputation points
2025-12-15T15:42:56.1166667+00:00 already, they said have to wait 48-72 hours. it doesn't make sense
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 46%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
edward daniswara 0 Reputation points2026-05-17T02:16:20.4166667+00:00 i've tried it, but it said that they can't make any change to the gamepass or to the account it self?
-
Gérard Oomens 122.7K Reputation points Volunteer Moderator
2026-05-17T09:26:40.15+00:00 Sorry, but I have no further suggestions.
Sign in to comment
2 additional answers
Sort by: Most helpful
-
Gérard Oomens 122.7K Reputation points Volunteer Moderator
2026-01-21T11:04:49.4833333+00:00 Try Xbox support:
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jaxsyn Ronald 0 Reputation points2026-01-21T00:58:20.4866667+00:00 i can't redeem the 3 month xbox gamepass. says its used when i just bought it