Azure Sign-in failed with error code AADSTS5000224

Question

Azure Sign-in failed with error code AADSTS5000224

Mauro Agnoletti 20 Microsoft Employee

I am attempting to sign in to the Azure portal, but I'm getting the following error:

Error code: AADSTS5000224

Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in using a new or private browser window. If you are a member of another tenant, you can sign in using: https://portal.azure.com/[tenant-id] or https://portal.azure.com/[tenant-domain]. Error details: interaction_required: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support. Trace ID: cbe6f92f-5274-43df-b808-a09f95c90500 Correlation ID: 019b2f81-<removed PII> Timestamp: 2025-12-18 03:29:14Z

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Answer 1

Hello Mauro Agnoletti ,

This issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:

HTTP

https://portal.azure.com/<tenant-ID>

Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

And the tenant will be restored successfully.

If this answers your query, do click Accept Answer and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.