Mistaken Ban on Microsoft Learn Q&A

Greg P 0 Reputation points
2025-12-21T03:28:21.6133333+00:00

Hello support!

I tried to report an issue (about Excel Web) here:
https://learn.microsoft.com/en-us/answers/questions/5674479/error-trying-to-create-a-copy-online-in-excel-for

I took a lot of time and care to create a detailed report with screen shots.

When I posted, I got generic errors. I spent almost half an hour figuring things out, and eventually determined that there was some unspecified issue with the screenshots of the Excel error messages that I included into my post. Still, trying to be helpful, I moved the screenshots to comments. (Note, the posting errors I was getting were completely generic. I only know that they were related to the screenshots through trial and error.)

Now my comments were removed, with a message that they violated your community guidelines, and I and I got an email saying that I was banned from Q&A. 
Seriously?!? These were screenshots OF YOUR OWN ERROR MESSAGES!!

This is the worst treatment I ever received for trying to help a company by submitting a detailed bug report.

I am posting this using my work account, since the bogus ban prevents me from submitting this issue directly.

Please, remove the Microsoft Learn Q&A ban from the account used to post the referenced submission, and forward my original issue to the right team.

Community Center | Discuss the Q&A site | Site bug or problem
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Answer recommended by moderator
TP 163.1K Reputation points Volunteer Moderator
2025-12-21T03:53:22.4866667+00:00

Hi Greg,

Your account has been unsuspended. Some of your posts were automatically detected as spam which is what caused the issue.

If you are currently signed in with your other account you should sign out and back in for the change to take effect.

Please click Accept Answer if the above was helpful.

Thanks.

-TP

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