In Excel, for 3 days now, stock quotes are not updating - Error message "Our server is temporarily having problems. We're working on it" When will this be fixed?

James Rogers 85 Reputation points
2026-01-02T16:20:26.6633333+00:00

In Excel, for at ;east 3 days now, stock quotes are not updating - Error message "Sorry, our server is temporarily having problems. We're working on it"

When will this be fixed?

Microsoft 365 and Office | Excel | For home | Windows

Answer accepted by question author
Marcelo Mendoza 10,740 Reputation points Independent Advisor
2026-01-02T17:00:29.8433333+00:00

Hi James,

Thank you for reaching out about the issue with Excel stock quotes not updating I understand how frustrating it is to keep seeing the same server error for several days especially when you depend on real‑time market data. This kind of behavior usually appears when the Excel Stocks data type service is experiencing a temporary outage or when the connection to the data provider is disrupted. Microsoft actively monitors these services and issues like this are normally investigated as soon as they are detected. When the message persists for multiple days users can sometimes restore updates by making sure Excel is fully updated, restarting the app or refreshing the workbook after signing out and back into their Microsoft 365 account.

If the issue continues across different locations it may point to a broader service interruption which Microsoft typically posts on the Microsoft 365 Service Health Dashboard for affected tenants. May I ask if you are using Excel for Microsoft 365 and whether you’ve had a chance to check the Service Health Dashboard for any advisories related to the Data Types service?

I hope this answer is helpful if you have further questions feel free to reply back

Regards,

Marcelo

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  1. James Rogers 85 Reputation points
    2026-01-02T16:23:25.0133333+00:00

    The AI response is very generic. I am not confident that MS knows about this issue nor it is trying to fix it.

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    1 person found this answer helpful.

  2. John IN 0 Reputation points
    2026-01-05T15:28:19.12+00:00

    Looks fixed now.

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