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how to fix word error

WILLIAM MCDONALD 0 Reputation points
2026-01-15T11:47:23.0433333+00:00

word has run into an error preventing it from working properly

Microsoft 365 and Office | Word | For home | Windows
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  1. Stefan Blom 335.2K Reputation points MVP Volunteer Moderator
    2026-01-15T13:04:03.0466667+00:00

    What you cited is a common error message. Do the following: Exit all Office apps, go to Installed Apps in Windows Settings, find your Office product and start an Online Repair. For more, see https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b .

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  1. Ferdinand Nanalig 28,000 Reputation points Independent Advisor
    2026-01-15T12:22:40.0766667+00:00

    Hello, I am an independent consultant and welcome to Microsoft Q&A.

    I'd be happy to help you with this problem.

    Can you please share a screenshot of the error that you are getting?

    Please restart the machine and see if the error still comes up after.

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  2. Q&A Assist
    2026-01-15T11:47:31.8533333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To fix the error in Microsoft Word stating that it has run into an error preventing it from working properly, you can try the following steps:

    1. Run an Online Repair: This is often more effective than the quick repair option. To do this:
      • Exit all Office applications.
      • Open the Settings app (gear icon on your Start Menu).
      • Go to Apps, find Microsoft Office in the list, select it, and choose Modify.
      • Select Online Repair and follow the prompts.
    2. Uninstall and Reinstall Office: If the online repair does not resolve the issue, you may need to uninstall Office completely and then reinstall it. Make sure you can access your Microsoft account to download Office again after uninstalling.
    3. Check for Updates: Ensure that your Office applications are up to date, as updates can fix bugs and improve performance.
    4. Delete Remaining Folders: After uninstalling Office, manually delete any remaining folders related to Office in the installation directories.
    5. Clean the Registry: If you're comfortable with it, you can clean the registry by removing any keys related to Office. Be cautious when editing the registry.
    6. Restart Your Computer: After performing these steps, restart your PC to ensure all changes take effect.

    These steps should help resolve the issue with Microsoft Word.

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