Hello, Teams has been problematic on my system for a very long time. Normally, it will simply crash and restart in a loop for a random number of times before it stays running. Running Teams as Admin seems to shorten the cycle but not resolve it.
As of last week, I am unable to join a live or scheduled Teams call at all. I receive the "select devices" prompts to join but when I click join or transfer to this device, the session immediately crashes. I pulled the event viewer logs and this log is created during each crash:
Critical Error Log:
Faulting application name: ms-teams.exe, version: 26005.204.4249.1621, time stamp: 0x69616fc8
Faulting module name: MMDevAPI.DLL, version: 10.0.26100.7309, time stamp: 0xca623a80
Exception code: 0xc0000005
Fault offset: 0x0000000000052da6
Faulting process id: 0x1CB0
Faulting application start time: 0x1DC896ED5D35B13
Faulting application path: C:\Program Files\WindowsApps\MSTeams_26005.204.4249.1621_x64__8wekyb3d8bbwe\ms-teams.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MMDevAPI.DLL
Report Id: 05eaad7b-6698-474c-bc3a-f83560911a37
Faulting package full name: MSTeams_26005.204.4249.1621_x64__8wekyb3d8bbwe
Faulting package-relative application ID: MSTeams
Information Log:
Fault bucket 2134386592934741119, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0
Problem signature:
P1: MSTeams_26005.204.4249.1621_x64__8wekyb3d8bbwe
P2: praid:MSTeams
P3: 26005.204.4249.1621
P4: 69616fc8
P5: StackHash_3c61
P6: 0.0.0.0
P7: 00000000
P8: PCH_FE_FROM_unknown+0x0000000000000000
P9: c0000409
P10: 000000000000000a
Analysis symbol:
Rechecking for solution: 0
Report Id: a0fde5a8-31b4-4778-bf35-bb4b788d5643
Report Status: 268435456
Hashed bucket: fceb719e047772cb9d9edd4c3d3b447f
Cab Guid: 0
Every driver in my system is up to date and I've optimized Teams as much as I know how to do. I'm also running Teams as an Administrator. I attached the complete log file from Event Viewer also. How do I fix this? I work remote and this problem is massively effing up my work.