Window 10 Activation Error (0xC004C060)

Bang Tran 20 Reputation points
2026-01-22T07:54:34.1533333+00:00

Dear support team,

We have purchased a Window 10 pro 64Bit Intl 1pk DSP OEI DVD, license and installed Windows successfully. However, when I enter product key, I get the error code 0xC004C060.

License information: COA barcode: 03305277195353

I have already tried the Microsoft Activation Troubleshooting, but the issue has not been resolved.

Could you please check help me?

Thank you for your support.

Best Regards,

Cong Bang

Windows for business | Windows for IoT
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Answer accepted by question author
Jason Nguyen Tran 24,550 Reputation points Independent Advisor
2026-01-22T08:43:39.4766667+00:00

Hello Bang Tran,

Based on the error code 0xC004C060, this typically indicates that the product key you are using is an OEM (DSP OEI) key that has either already been activated, is blocked, or is being used on hardware that does not meet OEM activation requirements. Please note that OEM licenses are permanently tied to the first device on which they are activated and cannot be transferred or reactivated on different hardware. I recommend double-checking that the installed Windows edition is exactly Windows 10 Pro and that the product key on the COA label matches the one being entered. If the issue persists, the next appropriate step would be to contact the reseller or system builder from whom the license was purchased, as they are responsible for OEM license support and replacement if the key is invalid. Unfortunately, Microsoft support is unable to override or reissue OEM product keys.

I hope this clarifies the situation and helps you move forward. If you find this answer helpful and your concern is resolved, please feel free to click “Accept Answer” so I know the issue has been addressed. Let me know if you need more information. 😊

Jason.

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