Share via

I am paying for two subscriptions

Marbel Tamayo 0 Reputation points
2026-01-26T00:25:23.1333333+00:00

I am paying for two subscription. I have emails for @outlook.com and @gmail.com.

I pay a subscription every year on August 7 under @gmail.com and every year on January 13 under @outlook.com. I would like to stay with on subscription and maintain both emails, August 7 is already pay until next August 7, 2026.

Microsoft 365 and Office | Word | For home | Windows
0 comments No comments
{count} votes

Answer recommended by moderator
  1. EmilyS726 213K Reputation points Independent Advisor
    2026-01-26T01:00:06.58+00:00

    Hello,

    Please go to https://account.live.com

    Sign into your Microsoft account whose subscription you want to cancel. Then go to Subscriptions. Click on Manage for the subscription plan you want to cancel.

    Canceling subscription doesn't remove your Microsoft account. Your account still stands.

    2 people found this answer helpful.
    0 comments No comments

2 additional answers

Sort by: Most helpful
  1. Frank Doyle 0 Reputation points
    2026-01-29T16:19:18.31+00:00

    I have two direct debits from Microsoft in my bank statement What do they relate too?


  2. Q&A Assist
    2026-01-26T00:25:29.9+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To manage your subscriptions effectively, you can consider cancelling one of them while keeping the other active. Since you mentioned that your subscription under ******@gmail.com is paid until August 7, 2026, you may want to retain that one and cancel the subscription associated with ******@outlook.com.

    To proceed with this, you can visit the Microsoft account services page to manage your subscriptions. Make sure to check if there are any specific instructions or options available for cancelling a subscription. Additionally, if you have any concerns about maintaining access to both email accounts, you can verify that your preferred subscription allows you to use both emails without issues.

    If you need further assistance, you can contact Microsoft support for help with your subscriptions.


    References:

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.